Information We Gather and Why
When you open an account, we ask for your phone number, a password, and basic contact details so we can verify withdrawals and reach you about account activity. When you deposit through bKash, Nagad or Rocket, we log the transaction ID, amount and timestamp to match
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payments to your wallet. We record the games you play and the device you use so we can spot unusual login patterns and flag potential account takeovers before they happen. We store your IP address and session data to meet legal record-keeping obligations in jurisdictions where
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online gaming is permitted, and to help our fraud team investigate disputed transactions. Cookie data helps us keep you logged in across pages and remember your language preference. We do not sell your information to third parties. We share payment details with bKash, Nagad and Rocket
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processors only to complete deposits and withdrawals you request. If local authorities in an eligible region ask for records under lawful process, we provide what is required. Otherwise your data stays internal. You can request a copy of what we hold, ask us to correct errors,
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or close your account and request deletion by contacting our privacy team through the support channels listed below. Deletion happens within thirty days unless we must retain records to meet legal or dispute-resolution obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.